What to Do if My Car Windshield or Window Is Damaged in Johor Bahru?

Dealing with a shattered automobile windscreen or window can be a traumatic and costly event, particularly if you are driving a Singapore-registered vehicle in Johor Bahru. If you encounter this situation, there are several optimal steps to follow for repairing your car windscreen or window to ensure a seamless and efficient repair process. Today, we will discuss on the proper steps you should do for repairing your car windscreen or window in Johor Bahru.

1. Maintaining composure and assessing the damage: The initial step is to remain composed and thoroughly assess the damage to your car windscreen or window. If the shattered glass presents a safety hazard, it is advisable to find a secure location to park your car and remove yourself from the area.
2. Contacting law enforcement: If your car windscreen or window was damaged due to acts of vandalism, theft, or an accident, it is crucial to contact law enforcement. In Johor Bahru, the police can be reached by calling +60 7 221 2999. Law enforcement officials will arrive at the scene, take a report of the incident, and provide you with the necessary documentation for insurance purposes.
3. Notifying your insurance provider: If you have comprehensive insurance coverage, it is important that you contact your insurance provider as soon as possible to begin the claims process. Your insurance provider usually has a 24-hour emergency hotline, so it is advisable to keep this information readily available. You may wish to seek aid from your insurance provider for any workshop that they may recommend completing your repair in Johor Bahru.
4. Seeking out a reputable repair shop: To achieve the best results for your car windscreen or window repair, it is crucial to choose a repair shop that specializes in automobile glass repair and has experience dealing with Singapore-registered vehicles. If you choose to do so, you can only tow your vehicle back. If your insurance provider did not recommend any, here are some of the more popular windscreen repair specialists in Johor Bahru, Southern Auto Glass and Pro Car Glass Works.
5. Assembling the necessary documentation: You will need to provide proof of ownership of your car and insurance coverage. Regardless of whether the damage was caused by a crime or an accident, you will also need to provide a copy of the police report. This will be useful if you are looking to submit a claim to your insurance provider.
6. Obtaining a repair estimate: The workshop you have chosen will perform an inspection of the damage and provide you with a repair estimate. Be sure to look out for any hidden costs before you approve for the repair works to begin.
7. Covering the repair costs: If you are eligible for an insurance claim, you are most likely required to pay for the repair upfront before submitting for any claims unless your insurance provider has provided you with an authorised workshop in Johor Bahru. While in Singapore, most insurance provider has a windshield and window claim that only requires a payment of only $100 at their authorised workshop, however, whether you are eligible for that claim for in Johor Bahru will depend on several different factors and it is best to contact your insurance provider to discuss your specific coverage and determine if the cost of the windshield repair will be covered.
8. Awaiting repair completion: The repair time will vary based on the severity of the damage and the repair shop’s workload and every workshop is different. The repair for your vehicle process may take anywhere from several hours to several days.
9. Retrieving your repaired vehicle: Upon completion of the repair, you can retrieve your car. Prior to departing the repair shop, it is advisable to thoroughly inspect the repair work to ensure it was performed properly.

While we understand that you may have doubts completing a repair overseas, it is to note that driving a vehicle with a shattered windscreen or window is illegal in Johor Bahru and can result in fines or other penalties. If you really wish to complete your repair locally, you have to have your vehicle towed back into Singapore. In conclusion, a shattered car windscreen or window in Johor Bahru can be a traumatic event, but by following these optimal steps, you can ensure a seamless and efficient repair process. Contact your insurance provider, seek out a reputable repair shop, and assemble all necessary documentation to return your car to the road as quickly as possible.